Thank you for visiting www.mkksolicitors.co.uk. Your privacy is important to us. This Privacy Policy outlines the types of personal information we may collect, how it is used, and the choices you have regarding your information.

You have rights as a Data Subject under the General Data Protection Regulation as incorporated into the law of the United Kingdom by virtue of the European Union (Withdrawal) Act 2018 (and known as the UK GDPR) and the Data Protection Act 2018.

Our Privacy Policy which is made available on our website and will be provided upon request contains important information on how and why we collect, process, and store your personal data. It also explains your rights in relation to your personal data.

Your rights include the right to be informed what information we hold about you which is known as a data subject access request (although obviously it is likely that you will have provided us with such information as we hold). 

You also have the right of access and to request a copy of any information about you that we hold at any time. You also have a right of rectification and, in particular, to request that information is corrected if it is inaccurate. 

There are also other rights available to you, but these may be limited to a certain extent should you become a client as we may have overriding regulatory duties with respect to handling of your data for the purposes of providing services to you.

In particular, you may have a right of erasure (also known as the right to be forgotten). In certain circumstances, this allows you to request that we erase your personal data. This is not an absolute right however and, once you become a client of our firm, we will be required by our regulators and for legal purposes to retain some of your personal data and other information within casefiles (for retention periods, please see below). 

If you are concerned about our handling of your personal data, there are also other rights available to you: a right to restrict processing; a right to data portability; a right to object and to request we stop processing your personal data; and a right in relation to automated decision making and profiling.

Importantly, you also have rights to complain to the Information Commissioner’s Office if you feel that your data is not being handled properly. 

For information on how your information is used, how we maintain the security of our information, and/or to exercise any of your data rights as explained above, please contact us. Similarly, if you wish to make a complaint in relation to our handling of your data, such as any potential data breach, then please contact us at the earliest opportunity.

Further Information about your data rights and how to exercise them is set out in our Privacy Policy (see above about how to access that). Further details are also available by visiting the Information Commissioner’s Office’s website at https://ico.org.uk/your-data-matters/.

Please mark your enquiry, request, or complaint for the attention of Maliha Khan, who is our Data Protection Officer and the person in this firm responsible for data protection. All enquiries and requests can be sent by emailing [email protected] or in writing to 5th Floor, Holdsworth House, 655-73 Staines Road, Hounslow, TW3 3HW.

Information We Collect:

• Personal Information: We may collect personal information, such as your name, email address, and other contact details when you voluntarily provide them through forms on our website.
• Automatically Collected Information: We may collect certain information automatically, including your IP address, browser type, and operating system. This information is used to improve our website’s functionality and to analyse trends.

How We Use Your Information:

• To Provide Services: We may use your personal information to provide the services you requested, respond to inquiries, and improve our website.
• Marketing and Communication: With your consent, we may send you promotional materials or other communications. You can opt-out of these communications at any time.
• Analytics: We use analytics tools to understand how users interact with our website and to improve its performance and user experience.

Cookies:

We use cookies and similar tracking technologies to enhance your experience on our website. You can modify your browser settings to control the use of cookies or delete them at any time.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of third parties before providing any personal information.

Security:

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.

Your Choices:

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us.

We reserve the right to update this Privacy Policy at any time. The date of the latest update will be displayed at the top of the page.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]